

Every complaint is telling something Every delay is drawing lines Every frustration
in a system Can expose where redesign begins "What takes too long?"
"What's too expensive?" "What do people hate to do?"
"What is complicated for no reason?" "What could technology renew?" Problems are
blueprints
Look a little closer
Every inconvenience May be pointing toward an answer Problems are blueprints They
show where value hides
Innovation often starts Where somebody gets dissatisfied Don't fear the problem Study
the design
There may be an opportunity
Hidden between the lines
People wanted faster travel People wanted easier trade People wanted conversations Across
a distance once too great Somebody noticed inconvenience And refused to call
it fate Innovation asks a question: "Why should this remain this way?"
What hurts?
Who feels it?
How often?
How much?
What are they doing now?
Why isn't that enough?
Can it be faster?
Can it be safer?
Can it cost less?
Can it feel better?
Can we simplify? Can we personalize?
Can we automate? Can we redesign?
Can we solve something meaningful
And create value at the same time?
I am curious.
I notice what others overlook.
I ask why.
I ask why not.
I ask what could be better.
I am not intimidated by complexity.
I can break large problems into smaller parts.
I do not need every answer before beginning research.
My curiosity can become value.
My ideas can become experiments.
My experiments can become solutions.
Problems are blueprints
Read what they reveal
Somebody's everyday frustration
Could become something useful and real
Problems are blueprints
So sharpen up your eyes
Where others only see inconvenience
Entrepreneurs may see a new design