Hand in Hand

Do we know

the answer? No. Do we know how to start?

Yes. (hm-mm)

Put the problem on the table

Not the people under blame

Separate the facts from feelings

Give the challenge a clear name

Ask who knows a piece already

Ask whose view we haven’t heard

Good solutions often enter

Through a quiet person’s careful word

We can figure this out

Not because we know it now

But because we can listen Test,

learn, and turn it around

Bring your question Bring your doubt Bring another point of view into

the crowd

We may not know it yet But we can figure this out (ooh-yeah)

Break the mountain into pieces

Find the first thing we can test

Choose a measure for improvement

Do not confuse “busy” with “best”

If the first approach is weaker

Change the method, keep the aim

Collaboration is not losing

It is letting wisdom join the game I don’t have to know

it all

You don’t have to know it all

But together we can build A better answer than a wall

Ask

Listen

Prototype

Measure

Learn

Rewrite

We can figure this out

Not because we know it now

But because we can listen Test,

learn, and turn it around

Bring your knowledge Bring your doubt

Bring another point of view into the crowd

We may not know it yet But we can figure this out (yeah-yeah!)

Not knowing is not the end.

Sometimes it is the beginning

of teamwork. (ahhhh)